Privacy policy
Registry information according to Personal Data Act (523/99) 10 §.
Updated 24.5.2018
The administrator of register
Hotel Royal Ruka
Mestantie 4
93830 Rukatunturi
Tel. +358 400 819 840
Contact person
Irmeli Pasma-Murtovaara
Hotel Royal Ruka
Mestantie 4
93830 Rukatunturi
Tel. +358 400 819 840
Name of the register
Hotel Royal Ruka customer register
The purpose of the register
Customer information is used for accommodation reservations, billing, and marketing. The registration information may be in the reservation system, billing system and/or newsletter delivery system.
Data content of the register
The register may include some of the following information from customers:
name
telephone number
address
e-mail
information on accommodation
invoiced services
Additionally, business contacts include some of the following information:
name
telephone number
e-mail
position in the company
Sources of information
The customer information can be obtained from the customer at the time of booking at the company's premises, by telephone or by e-mail, through the booking system, or by subscribing to the newsletter. In addition to business information, public contact information on corporate websites and public business registers.
The use of the register
Personal information contained in the customer register will be used for customer relationship management, billing and marketing if the customer has permitted it.
Disclosure of information
The information may be disclosed and transferred to the registry administrator or its subcontractors, subject to the limits set by the Personal Data Act and the EU Data Protection Regulation, as well as the authorities in statutory cases and any possible acquisition. Data will not be transmitted outside the EU or EEA, but should such a need be implemented under the terms of the EU Privacy Regulation.
Storing the register
The customer archive records are stored in Finland or in any other European network server or service. The customer register information or parts thereof are only available to staff performing a task requiring that a registry or system to be used. The registration information may also be technically visible to the technical support of the system administrator, but the support always works as a controller and handles the information confidentially and only on behalf of the registrar.
Right of inspection
The user has the right, upon request, to check the information that is stored in the register or in the registers. To check other information, the user must contact the registrar.
Correction of information
The registrar rectifies, removes, or supplements any unauthorized, unnecessary, defective, or obsolete personal data contained in the register for the purpose of processing on its own initiative or at the request of a registered person. The customer can update his / her own data in the reservation system, otherwise the data subject must contact the person responsible for the registry for the registry to correct the information.
Prohibition right
The customer has the right to delete the information from the customer register by sending the removal request by e-mail or by sending the signed request to the registrar's address. The customer may also deny direct marketing.
Notification obligation
The controller shall inform the supervisory authority of the security breaches of personal data within 72 hours. If the breach is likely to have an adverse effect on the data subject, the registrar must also notify the registrar of the incident.
Cookies used at this website
The company's website also has cookie files that identify a user's browser and thus allow different site functionality for the site user. The site allows also third-party cookie files, that is, in practice –Google Analytics for visitor tracking, which uses cookies to measure traffic to this site. Additionally, social media add-ons that are available on the site can use cookie files to target add-ons or advertisements on the site, such as Facebook Pixel or Google AdWords. Cookie files are automatically handled by the registry administrator in the site publishing system and the registrar cannot identify the individual user on the site.
A user of the site may choose to block cookies in their own Internet browser, but at that time we cannot ensure that the site's functionality is available to the user. The user can clear the cookie files themselves from their browser, according to the Internet browser's instructions. For third-party cookies, some service providers offer applications which can prevent the use of cookies.
When the user accepts the use of cookies on this site, the cookie will last for 30 days, after which the user will receive a new question.